G2 Band Accessories accepts the following forms of payment:

AMEX, Discover, Google Pay, Mastercard, Paypal, Venmo, Facebook Pay and Visa are accepted through our secure checkout system. Cardholders must provide a valid Name, Billing Address, Telephone Number, Card Number, Security Code and Expiration Date.

We are happy to accept Official School/District Purchase Orders. If the purchase will be funded through a school or district purchase order, please email a copy of the Purchase Order to orders@g2performance.com  and reference your website order number and attach a copy of your purchase order to the email. Without this copy of the P.O., the order will not be processed. After receipt of PO, orders are typically released to shipping within 24 - 48 hours. 

Note: Mailed or emailed copy of an Official School or District Purchase Order signed by Superintendent, Principal, or Business Manager is required. We do not process orders from phoned in purchase order numbers alone. Orders will be processed when the purchase order copy is received. If we need to verify your Purchase Order, order processing will begin on the date of verification.

To pay via Check, please contact us by email orders@g2performance.com

Most items ship via Fed Ex Ground, UPS or USPS. Transit time depends on the carrier. Credit card orders are processed immediately and in stock items will ship within 1-3 business days or less. Packages typically arrive in 2-7 business days depending on your location. Custom items are produced and shipped as quickly as possible.

We determine the most economical shipping carrier for each order.. Most items are shipped by Fed Ex, UPS or USPS. Some larger items ship by truck carrier. We have adjusted our shipping methods to offer the best possible value we can.

Most items ship via Fed Ex Ground, UPS or USPS. Transit time depends on the carrier. Credit card orders are processed immediately and in stock items will ship within 1-3 business days or less. Packages typically arrive in 2-7 business days depending on your location. Custom items are produced and shipped as quickly as possible.

At G2, we take great care packing and shipping your merchandise to ensure your order arrives safely form our warehouses.  If you suspect shipping damage when you receive your order it must be notified within 10 days from receiving the order via email. orders @g2performance.com. Please notify us with photos and explanation of the damage, or issue along with the order number. Once we review your case, and it is approved, we will let you know where to ship it back and provide an RA. 

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a 24-48 hours or less, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

**We cannot accept returns/exchanges unless our approval has been issued. All packages returned without a previous approval will be refused. 

We usually ship our products from different warehouses. If your order is lost or missing items, first check your order status and confirm that all of the items in your order have shipped. If so, please check with the carrier service to confirm that your packages were delivered. If your order shows a status of "delivered", pleasecontact us atorders@g2performance.com.

Orders must be placed and paid by 10:00AM Eastern Time (EST).

Unfortunately, once your payment has been submitted you cannot modify or cancel your order. If you want to add new items, please place a new order. If you have any questions, contact us by emailorders@g2performance.com.

Due to the current global supply shortages, labor changes and other logistics…all sales are final!

We are temporarily not accepting returns or exchanges UNLESS the item received is defective, damaged or if we have shipped incorrect items rather than what was ordered.

• If you receive defective or damaged goods please notify us immediately. We must be notified within 10 days from receipt of goods via email. orders @g2performance.com. Please notify us with photos and explanation of the damage, or issue along with the order number. 
•  Items may be warranted from their manufacturer and may vary by product or manufacturer. To exercise your rights under this warranty, contact our Customer Service Team  for a Return Authorization Number (RA). Customer is responsible for return shipping. We hereby DISCLAIM ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. G2 PERFORMANCE SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES that may be suffered as a result of manufacturing defects in, or the use of, goods sold by G2. Warranties and/or remedies provided by any third party manufacturer of goods sold by G2 Performance give you specific legal rights and you may have other rights which vary from state to state as some states do not allow the exclusion of warranties, incidental or consequential damages or the limitation of remedies. 

If there is a discrepancy with your order, you must report it to our office within 10 days of delivery. Please contact us at orders@g2performance.com with details of the product and some images.

Once we review your case, and it is approved, we will let you know where to ship it back.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a 24-48 hours or less, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

**We cannot accept returns/exchanges unless our approval has been issued. All packages returned without a previous approval will be refused.